Термины и условия

Terms and Conditions

Effective Date: 01.04.2025
Company: Gotonl BV
Brand: SvoyChelovek
Website: https://svoychelovek.com

Please read these Terms and Conditions (“Terms”) carefully before using the website and services provided by SvoyChelovek. By accessing or using our site or services, you agree to be bound by these Terms.


1. Services Provided

SvoyChelovek offers guided tours, individual excursions, and travel-related services through its website. All services are provided by gotonl BV or its approved partners.


2. Booking and Payment

  • Bookings must be made through our official website or authorized partners.

  • Full payment may be required at the time of booking, unless otherwise stated.

  • You agree to provide accurate personal and payment information.

  • All prices are listed in [specify currency] and include applicable taxes, unless otherwise noted.


3. Cancellations and Refunds

  • Cancellations made [specify time, e.g. 24 hours] before the start of the tour are eligible for a full or partial refund.

  • No-shows or late cancellations may be non-refundable.

  • In the event of cancellation by SvoyChelovek (e.g. weather, minimum group size not met), you will be offered an alternative date or a full refund.


4. User Responsibilities

  • You must be at least 18 years old or have the permission of a legal guardian to use our services.

  • You are responsible for complying with local laws and regulations at your travel destination.

  • SvoyChelovek reserves the right to refuse service to anyone engaging in disruptive, unsafe, or illegal behavior.


5. Liability Disclaimer

  • SvoyChelovek acts as an intermediary between you and local tour operators or guides.

  • We are not responsible for personal injury, loss, delay, or damages caused by third-party providers unless due to our direct negligence.

  • You participate in all activities at your own risk.


6. Intellectual Property

  • All content on the website (text, images, branding, etc.) is the property of gotonl BV or used under license.

  • You may not copy, reproduce, or distribute any materials without express written consent.


7. Data Protection & GDPR Compliance

  • We collect and process personal data in accordance with our Privacy Policy.

  • By using our site, you consent to the collection and use of data as described.

  • You have the right to access, correct, or delete your data at any time.


8. External Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these sites.


9. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes arising shall be resolved in the courts of [insert jurisdiction if needed].


10. Contact Information

For questions or concerns regarding these Terms, please contact us at:
Email: info@svoychelovek.com
Business Address: 

Prinses Beatrixhof 45

1411CG Naarden

Netherlands

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Телефоны и мессенджеры

Амстердам+31 624 34 15 15

Барселона: +34 661 327 594

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