Processing of Personal Data in accordance with GDPR
Who collects the data:
The collection and processing of personal data is carried out by gotonl BV, operating under the brand SvoyChelovek.
What data we collect:
We may collect the following personal data from users:
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First and last name;
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Email address;
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Phone number;
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IP address;
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Geolocation data;
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Information collected through cookies and similar technologies.
How and why we use your data:
Your personal data is used for the following purposes:
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Booking excursions and providing related travel services;
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Communicating with you to confirm bookings or provide additional information;
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Marketing communication (e.g., newsletters, special offers, promotional materials);
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Improving our service quality and analyzing user behavior on the website.
Legal basis for data processing:
We process your personal data on the following legal grounds:
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Your explicit consent to data processing;
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Contract performance, when you request services from us;
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Our legitimate interests, such as marketing our services, fraud prevention, and ensuring website security.
Sharing data with third parties:
We may share your data with the following categories of third parties, only when necessary to provide our services:
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CRM systems for order and booking management;
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Payment systems for processing transactions;
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Partner services and local excursion providers to fulfill your orders.
All third parties we work with are required to comply with applicable data protection laws.
Transfer of data outside the European Economic Area (EEA):
We may transfer your data outside the EEA if necessary to fulfill your bookings (e.g., cooperation with local tour providers abroad). In such cases, we ensure appropriate data protection safeguards in accordance with GDPR requirements (e.g., by signing EU Standard Contractual Clauses for data transfers).
Your rights:
You have the right to request access to your personal data, its correction, deletion, restriction of processing, or data portability at any time. You also have the right to withdraw your consent and to lodge a complaint with a data protection authority.
For any questions regarding the processing of personal data, you can contact us at: [info@svoychelovek.com].